Shipping policy – Dirty Duck Coffee Company

Shipping policy

Shipping policy

  • We cannot ship to a PO Box, please provide a physical address for delivery.
  • Free shipping only applies to the contiguous 48 states.
  • Shipping costs for orders shipping to Canada will be calculated during checkout.  Please Note that the customer is responsible for all duty, brokerage and import fees.
  • At this time Dirty Duck online store can only be used for orders shipped within the United States and Canada.
  • Orders will ship within 1-2 business days from the date of order. (Excluding holidays and weekends) 
  • Orders are shipped from Illinois and transit times can be anywhere from 1-6 business days from the shipment date.
  • Orders will ship by UPS standard ground service.
  • For all international orders, please email info@dirtyduck.com to obtain a shipping quote.  Orders outside the US and Canada are required to make payment by wire transfer in advance of any shipment.
  • Orders shipping to Canada may take an additional 2-5 business days for delivery.
  • If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.
  • Once your order has shipped, you will receive a tracking number via email.