Shipping policy
Shipping policy
- We cannot ship to a PO Box, please provide a physical address for delivery.
- Free shipping only applies to the contiguous 48 states.
- Shipping costs for orders shipping to Canada will be calculated during checkout. Please Note that the customer is responsible for all duty, brokerage and import fees.
- At this time Dirty Duck online store can only be used for orders shipped within the United States and Canada.
- Orders will ship within 1-2 business days from the date of order. (Excluding holidays and weekends)
- Orders are shipped from Illinois and transit times can be anywhere from 1-6 business days from the shipment date.
- Orders will ship by UPS standard ground service.
- For all international orders, please email info@dirtyduck.com to obtain a shipping quote. Orders outside the US and Canada are required to make payment by wire transfer in advance of any shipment.
- Orders shipping to Canada may take an additional 2-5 business days for delivery.
- If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.
- Once your order has shipped, you will receive a tracking number via email.
Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device